


United as Unity Credit Union trading as Unity. Since 1971, we have been helping members with smart, simple money solutions.

We re-invest our profits to improve services for our members. Unity Credit Union balances our social and commercial purposes. Our products and services have their own terms and conditions that may include specific privacy terms or terms regulating personal information. These interactions include, but are not limited to using our apps, websites, phone calls with our contact centre and visiting any of our branches. This Privacy Statement applies to all Unity Credit Union’s products and services and all our interactions with you. This Privacy Statement explains how your personal information is collected, stored, used and disclosed by us in accordance with the Privacy Act 2020. Unity agrees to follow these good banking practices in our member relationships.Your privacy is important to us at Unity Credit Union.
Unity credit union locations code#
We always aim for our members to have a good experience and the Code of Banking Practice sets out the principles of good banking practice. Unity Credit Union abides by the Code of Banking Practice, which is a set of formal standards that all members of the New Zealand Bankers Association have agreed to. You can view our Privacy Statement here Code of Banking practice If your complaint is escalated to BOS, we may share the information you provided us with them. We are a member of the Banking Ombudsman Scheme:Įmail: Postal Address: Freepost 218002, PO Box 25327įor more information visit The Banking Ombudsman website The personal information provided on this form will be kept in accordance with our Privacy Statement. If our internal complaints process does not resolve your complaint to your satisfaction, you have access to a free, independent dispute resolution service, and that service may help investigate or resolve your complaint. However you choose to contact us we can ensure you that your feedback will be acknowledged within two working days.
Unity credit union locations download#
Print out and fill in the attached form then submit it to our feedback address below: download here Call usĪsk to speak with someone in our senior management team if you like. Pop into your nearest branch and have a chat with the friendly team.
